We have identified an issue causing intermittent ad delivery disruptions, specifically within the US East region on the Monetization Platform (EMP). This may result in a temporary reduction of impressions for traffic served through this region. Our team is working to fix the issue as soon as possible.
Start date & time: April 5th, 2026, at 01:00 PM UTC
We apologize for the inconvenience caused. Thank you for your patience.
We are pleased to inform you that the issue affecting ad delivery and impression volumes in the Americas region on our Monetization Platform (EMP) has been fully resolved.
Our technical teams have confirmed that all systems are stable, and we will continue to monitor the delivery closely to ensure optimal service.
Start date & time: April 4th, 2026, at 04:00 AM UTC End date & time: April 4th, 2026, at 09:30 PM UTC
Thank you for your patience during this time.
#inc-1483
Apr 6, 09:22 UTC
Identified -
Dear Customers,
We have identified an issue with the ad delivery on our Monetization Platform (EMP) in the Americas region. There may be a reduction in the number of impressions in the affected region. Our team is working to resolve the issue as soon as possible.
Start date & time: April 4th, 2026, at 04:00 AM UTC
We apologize for the inconvenience caused. Thank you for your patience.
We are pleased to inform you that the issue with our Identity Service, which impacted the accessibility of our Monetization Platform (EMP UI), has been resolved.
Start date & time: March 31st, 2026, at 06:15 AM UTC End date & time: March 31st, 2026, at 07:20 AM UTC
Thank you for your patience during this time.
#inc-1477
Apr 1, 09:30 UTC
Identified -
Dear Customers,
We have identified an issue with our Identity Service that may impact the accessibility of our Monetization Platform (EMP UI). There may be a sudden logout for some users already connected to the platform. Our team is working to fix this as soon as possible.
Start date & time: March 31st, 2026, at 06:15 AM UTC
We apologize for the inconvenience caused. Thank you for your patience.
We are pleased to inform you that the issue which impacting delay in stats & insertion pacing on EMP has been resolved. Start date & time: March 27th, 2025, at 3:30 PM UTC End date & time: March 27th, 2025, at 4:30 PM UTC
On March 30, 2026, between 11:00 AM and 3:30 PM UTC, an internal issue caused an SSB revenue drop on Europe West 4 datacenter. The issue has been fully resolved, and all systems are now operating normally.
We apologize for the inconvenience and thank you for your understanding.